Be Careful: Cryptolocker Back after Two Week Hiatus

Cryptolocker is back after a two week break.  This ransomware encrypts all the files on your computer’s hard drive and will not decrypt them you pay the ransom.  Two weeks ago the FBI and Mounties took down Gameover Zeus servers which also contained the Cryptolocker virus and put both out of commission.  We at Ducktoes were […]

Cryptolocker is Back Already

According to a recent article, which I will cite later, Cryptolocker is already back in operation.  Thank you to friend. former classmate, and fellow tech Paul Maslak for that information.  I’ll write more about it later today if I can. In the meantime please don’t download any pdfs from FedEx, UPS, Canada or US Post and […]

Worst Virus Ever Cryptolocker Stopped for Now

[ad name=”new”] The worst virus Ducktoes has ever seen, Cryptolocker, has been stopped, at least for now, and maybe for good. We’ve had a few clients infected with it. The worst affected was a woman who lost her family photos. She didn’t want to pay the cybercriminals for decryption so decided to lose the photos […]

Emergency Weekend Virus Removal at Birthday Party

[ad name=”new”] Yesterday, like most Saturdays, I worked at the Ducktoes Computer Repair shop. It was still bitterly cold out, so I thought it would be a slow day. It turned out not so slow after all.  We got in a few computers and answered a lot of phone calls. A man visiting from out […]

How to Remove New Skype Virus

I saw a new Skype virus this week. It was sending a series of numbers out on Skype messaging to a contact my client didn’t recognize. My client and I were worried they were credit card or bank account numbers but couldn’t match them. Whatever they were, we didn’t want that going on. To remove […]

The Worst Virus Ever: Cryptolocker

[ad name=”new”] Be aware there is a new virus called Cryptolocker that usually comes in through an executable attached to an email, usually about a parcel delivery. Do not open the attachment. It can come in other ways too, through a botnet if you’re already infected with another virus. The virus will encrypt your files […]

How to Remove the Cybercrime Ukash Virus

[ad name=”new”] Unfortunately, the Cybercrime or Ukash virus is still with us. We just had another couple of computers at the shop come in infected with it. If you live in the Calgary area, bring your computer into our Calgary computer repair shop and we’ll fix it for you tout de suite. If you don’t […]

Cybercrime UKash Virus

[ad name=”new”] Helen, a friendly, new-to-computers, 85-year-old woman, stands at the Ducktoes’s Computer Shop counter. She smiles awkwardly, more of a grimace than a smile. I know Helen, she bought a used computer from me about a year ago. At first she learned how to click the mouse, then she started playing solitaire, then I […]

How Do You Know You Have a Virus?

[ad name=”new”] Sometimes it is obvious, other times you’re still not sure, but here are some clues or symptoms that your computer is infected: Slow internet connection or slow computer especially if recently either was much faster No internet connection even though the system says you are connected Dire warnings that you have a virus […]

Don’t Understand Computer Viruses? Read this.

[ad name=”new”] So many clients and other people always ask me to explain viruses to them and why people create them.  I always say, “For the money.”  They’re hoping to make a profit from your credit card or bank account but unlike most credit card or other purchases they’re not giving you anything in return […]