If you come into Ducktoes Computer Shop this week, you may see us flying our new toy, a tiny quadcopter from Estes called Pro X Nano Copter. It is so fun, it’s addictive, although a bit hard to fly. It’s small like a large insect yet with its bright blue and red lights not hard to watch fly around the room. Ducktoes tech Doug Clark, a remote-control copter and plane enthusiast, first brought one to the shop and now we’ve been flying them and selling them at the shop too. We’ve crashed many times.
The trick, as Doug taught me, is to pull the throttle toward you to land it, if it gets out of control. Once you get that down (no pun intended) you’ll crash less. He says to practice hovering first. Soon we will offer flying lessons and Doug will teach.
We only have one quad copter left, although we’ve ordered more. The quantities are limited because they’re hard to get, since there’s so much demand at the moment.
We’re on 8th Avenue and Centre St. NE just over the bridge and up the hill from downtown Calgary.
Fan of Facebook
I have a client who loves Facebook. She goes on it everyday, has lots of friends, and really enjoys everything about it. She finds it fun and a wonderful way to connect and keep connected to all the people in her life. She feels it has improved her life and is a loyal user.
Lost Her Account When She Changed Emails
Unfortunately however she recently changed email providers and changed her email address on Facebook. Since then she hasn’t been able to get back in to her account. She made a new account but misses all the photos and statuses and other things she had on her old one. She’s been trying for 20 or more days to get back in. She’s desperate. She asked me to help her.
I’ve helped many people who don’t know their email or their password get back into Facebook but on this one I’m stuck.
Only One Option and that Option Doesn’t Work
The problem is that when she tries to log in, it tells her she has the wrong password. She knows her password is right. It also asks who some of her friends are, then it tells her to reset her password but with her old email address. She doesn’t have access to her old email, so she can’t do it. Resetting her password with her old email is the only option Facebook is giving her.
We’ve both filled out many reports to ask Facebook’s help but haven’t heard back. Maybe we still will, I’m keeping my fingers crossed.
I too love Facebook. I love how I can keep connected with all the people in my life. It is wonderful. Facebook however doesn’t provide support you can count on and that makes me wish for a different Facebook-like program to come along. I hate to see clients who can’t resolve computer problems, especially problems that should be, with a little help from Facebook, easily resolvable.
If you have any ideas that might help us, or your own story, please leave a comment below.
If you need help with social media, we’re here or if you want to use Facebook, Google +, or Twitter for your business, we can help with that as well.
A good way to speed up your computer and maintain its performance is to defrag the hard drive. As a hard drive fills up with data, it is harder for the computer to store data sequentially on the drive. The data is scattered among different unused sectors, wherever there is room. Hard drives have a little arm, much like the one on a old stereo or record player, that moves across the platters of the drive gathering (reading) the data to be used in programs. In electronic terms this is a very slow process. When the data is scattered the arm has to move more at a high rate of speed and this puts wear-and-tear on its parts. It also slows the hard drive down.
Defragging put files together sequentially, reducing the the takes for the arm to gather it. It’s good to include defragging in your computer’s regular maintenance schedule. It will not only optimize the computer, it will also put less wear-and-tear on the arm and other parts of the drive and lengthen the life of the drive. This will reduce the amount and cost of computer repair over the life of the computer.
Windows has its own defragmentation utility that you can use. It is built into Windows. Here is a video from Microsoft about how to use it.
At Ducktoes we use Auslogics Defrag. It’s totally free and works fast. It’s been rated “Outstanding” by Cnet’s Download.com.
Here’s a video about Auslogics Defrag.
At Ducktoes we can help you maintain and repair your computer or help you learn how to do it yourself.
People often ask me how they can get their question mark back. The first time or two, I didn’t know what they meant. But now, so many people have asked, I know they mean that every time they try to type a question mark they are getting an é instead. They don`t know how to get the question mark back.
Sometimes, if you live in Canada, or have a computer that has the capacity for both English and French language keyboards, you might toggle to the French keyboard accidentally or vice versa. If that happens, how do you get rid of the é and get the question mark back? Or if you want to use the é, how do you get it instead of the question mark?
All you have to do is hit Ctrl and Shift. Hold the Ctrl key down first, then the Shift, keeping them both down at the same time. Sometimes you have to do this twice or hold the two keys for several seconds. You should be back at your normal keyboard.
For other tech tips or help consider Ducktoes Computer Services.