Be There When You Can’t: Part 4

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Use Chrome Remote Desktop

At a barbecue on the 4th of July, my nephew Matthew showed me how he could access his desktop computer from his android phone using Chrome Remote Desktop. I’d heard about Remote Desktop before but had never seen it in action and was impressed. I tried it on my own phone and laptop and decided to share it with you, my readers.

With Chrome Remote desktop, you can connect to your computer from your android phone or iphone, tablet, or other computer.   Then you can access, control, and use your computer remotely from your phone or other device.  To make it work you need to go to Chrome Web Store and launch and download the app to Chrome in every device you want to connect.


Then follow the instructions found here.  They will show you how to install Google Remote Desktop on any type or platform of computer.


If you’d like help setting up and using Google Remote Desktop yourself, call Ducktoes.  We can help you with that or to fix with any other computer issue.

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Be There When You Can’t: Part 3

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Another great way to connect with people you care about or need to do business with is Google Hangout.  It is replacing Google Talk, Google Voice, and Google Messenger and has incorporated features from all of these programs.

Right from your G-mail account you can instant message or talk with live voice and even video.  As the name implies you can also Hangout with more than 10 friends and share photos and documents while you are talking.  I know of many families who get together on a regular basis using Google Hangout.  Pick a time and have everyone get together over Hangouts.

To start you’ll need a Google account which also a G-mail account.   Fill out the form.



Next once inside your G-mail account, you’ll need to add your family, friends, and contacts.  You can enter them manually or import them from another email account.

Once you have your contacts, you can open Hangout right from your G-mail account. You’ll see it just under your Gmail mailboxes in the top left corner.


Or from your Google + Account, if you have one. Find it in the top right corner.



If the other person or people are online, it will ask them if they want to “Hangout” with you. When they respond, you’ll be hanging out on Hangout.  You really can be closer to family and friends with Google Hangout.

There are so many things going on at Google that people can do it is really exciting.  Other new products are “On Air” where you can broadcast live and post it on YouTube.

Click here to find out more from Google about Hangouts.

I’ve supported several clients while they learn to use Google Hangout. I can support you too either in person or remotely.

by Cathie Dunklee-Donnell

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Be There When You Can’t: Part One


At Ducktoes we can help you use technology and computers to make your life or business work better for  you.  One way we can help is to keep you connected to what you care about and love even when you’re away.

I’m excited to tell to you about a wonderful new service we’re offering: Dropcam.  It’s a great way to be connected to your business, home, children, elderly parents, pets,  or any place or person you care about and would like to keep an eye on when you can’t be there in person. It is a wifi video monitoring system that works great and is easy to use. With Dropcam, I can see what is going on at my business when I’m out of town or away from the shop.

You can log in to your Dropcam camera on the web and see what is happening live.  You can watch the recorded videos to see what happened a few hours before or even a couple of weeks ago.  If you’re at work or out with your spouse, you can check to see if kids are okay with the babysitter or keep an eye on older kids or teenagers alone at home.  You can rest easy knowing everyone and everything is safe.  If you’re on vacation you can see if there’s an intruder or other problem happening in your absence.

An image of my shop from the Dropcam camera.

Be there when you can’t. This is an image of my shop from the Dropcam camera.

I can see if my shop is busy or not, if the tech came to work, if the techs have too much work and need help, or if there is another issue or problem. Mostly, however, I use Dropcam for security. Dropcam records what is going on so if there is some sort of security incident, I can look at it later. It also sends alerts to my phone or email or both.  It detects motion and sends a message to my phone during off hours, so I can go online and check out what is happening.

Ducktoes in now offering Dropcam as a product and service to our clients.  If this sounds good to you, Ducktoes can help you buy and set up Dropcam. We use it ourselves so we know it works.

Ducktoes has all kinds of other ideas and services to help you use your computers and technology to make your life better and easier.


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