What Free Antivirus I Recommend

What Anti-virus do we use in our computer repair shop?

Computer Virus Removal

I’m often asked what free anti-virus I recommend.

Unfortunately no one anti-virus can remove all viruses. In our Calgary computer repair shop we use many different ones and each finds different infections. Some that we use are AVG, Avira, Avast, Kaspersky, Dr. Web Cure-it, E-set online and off, among others. If we relied on only one, we wouldn’t be able to do an adequate job of fixing computers. So it rankles when an anti-virus company wants to be the only one used by people. It’s not realistic and would mean that a lot more computers would have to be reformatted to get cleaned.

If you’re asking which one I think you should keep resident on your computer, I like both Avira and AVG best. Both are really good at catching viruses. Google (search on Google for) either one and find the result that includes “download.cnet.com” in its address. I recommend both Avira and AVG. Of course, I don’t mean both at once. I mean choose one of the two.

I used to prefer AVG over Avira until AVG stopped working with Combofix of Bleeping Computers. I loved AVG and put it on every computer in close proximity. I liked AVG better because of its easier user interface. Being “easier” meant more effective, because people were able to use it more effectively. Now I prefer Avira since you don’t have to uninstall it to run Combofix, which is, unfortunately, the only solution sometimes to an infected computer.

By the way, whoever the creator of Combofix is, whoever sUBS is, he ought to receive knighthood or hero-hood for the amount of computers he saves on a daily or even an hourly basis, and for which he does not even receive payment. He really makes a huge difference in people’s lives without much recognition or money. I respect him enormously and hope he lives a long time because we will be all be sunk without him.

Only people who are experienced techs should use Combofix, however. Very, very occasionally it will cause a computer to stop booting and if this happens and you don’t know how to undo the changes it makes, you may have to reinstall Windows.

Both AVG and Avira ought to take note, their new default of having scheduled scans disabled upon install is dangerous. Many people think they are protected when they are not. If you have Avira or AVG make sure they’re scanning on a daily basis.

If you have a virus and live in Calgary, come to our Virus Removal Lab and will be able to help you out without losing your data or programs or even changing your computer except to speed it up. We would love to see you.

PS. We enjoy all kinds of people and computers and viruses…and aren’t judgmental.

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Trojan Horse Clicker – No My Friend Flicka.

I just cleaned up a computer, an Acer laptop, that had tons of spyware and among them was Trojan Horse Clicker. To get rid of it and the rest of the spyware I did the usual:

1.First I ran Combofix. (I did this in Safe Mode with Networking.)

To get into Safe Mode, I had to tap F8 as the computer booted. If you tap at just the right time, a list of options in black and white is displayed on your screen. If you get the usual Windows boot up, you’ve missed Safe Mode so you’ll have to restart and tap again.

Pick Safe Mode with Networking. Then you’ll see a message asking if you’re sure you want to go into Safe Mode or if you’d rather use System Restore. Click yes you do want to go into Safe Mode. In Safe Mode you can then download and run Combofix.

When you get to the page, you’ll have to scroll down. I usually pick the Bleeping Computer link.. you’ll have to scroll down. It looks like this.

This is a photo of the Bleeping Computer website where you download Combofix.

Download Combofix here.

If you can’t download or run Combofix then you have very serious virus problems so see this post.

After I ran Combofix, enough spyware had been removed so that I could do the following in regular Windows mode.

2. Downloaded and installed AVG.

3. Downloaded and installed Malwarebytes.

4. Ran Malwarebytes. Malwarebytes caught quite a few Trojans. Also when I ran Malwarebytes, AVG’s residential shield caught a few more things that Malwarebytes going through the files seemed to stir up.

4. Ran a full scan of AVG. The AVG is what caught our friend Trojan Horse Clicker.

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