I saw a new Skype virus this week. It was sending a series of numbers out on Skype messaging to a contact my client didn’t recognize. My client and I were worried they were credit card or bank account numbers but couldn’t match them. Whatever they were, we didn’t want that going on. To remove it I used our Ducktoes anti-virus cocktail which is our trade secret at Ducktoes. It thoroughly removes almost any virus. Those it can’t remove, we remove by hand.
The virus was sending messages like this. I made up these numbers.
But here is a series of scanners that should get the Skype virus out of your computer.
Eset Online Scanner
F-secure Online Scanner
These are all wonderful malware and virus removers. I recently bought Malwarebytes Pro for my family since it protects against the encryption virus.
If you live near Calgary and need virus removal bring your infected computer to our virus lab. Alternatively, we can remote into your computer anywhere to remove viruses.
Luckily we haven’t seen the encryption virus Crytolocker on a client computer in our Calgary repair shop yet. I hope we never do. This ransomware will encrypt your entire hard drive so you lose all your photos, data, and documents if you don’t pay the criminals the unencryption fee. I think the fee is $300.
Everyday we are still seeing the Cybercrime virus and Optimizer Pro and are expert in removing it. I think we could remove these two in our sleep. The Cybercrime virus is another ransomware that locks your computer until you send a gift card to the criminals. Really. The information on your locked computer says you are sending it to the RCMP or FBI or other law enforcement agency. Even if you pay your computer will stay “locked” until you bring it to a repair shop and get the virus removed. So don’t pay.
As far as the encryption virus goes, this is what you should do as a precaution: backup your drive and then disconnect your external backup from your computer so if you get the virus, the backup drive doesn’t get encrypted too. Then youcan transfer the data back to your computer if it gets encrypted. Problem solved. Also don’t open any attachments on emails especially if the emails are “phishy”, meaning if they purport to be from a reputable company but are not addressed to you but to a generic user. They might seem to be from a bank or shipping service such a Fed Ex or UPS. Do not open the attachment.
Click here if you’d like more information on the encryption virus and what you should do to prevent it.
According to Marketwatch, German anti-virus and security company Avira has launched a new rescue kit to help people recover from viruses. It is free to use everyone, you don’t have to be an Avira subscriber. We’ll trying it out at Ducktoes this week. Here’s a link to Avira’s site.
Author: by Cathie Dunklee-Donnell
So many clients don’t know what to do when their free antivirus expires. They have two choices. They could pay for it and support this great software company or if the computer they are protecting is a home business, they could renew their free subscription. Here’s a tutorial on how to renew AVG free.
Kasperky again offers a free online scanner for virus removal. If you think you have a virus, I recommend you scan it with their scanner, among other things like Malwarebytes and Superantispyware.
You can keep on top of viruses yourself if you want by reading this blog and having a decent anti-virus, free or otherwise, installed on your computer.
Or if you prefer, you can let Ducktoes help you, in our shop, onsite in your home or business, or remotely. We are virus experts and can get rid of any virus without reformatting if we catch soon enough.