Welcome to Ducktoes Computer Repair and Services Blog

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Repair your computer with Ducktoes Computer Repair of Calgary

If you have viruses, spyware, or malware or just want to manage and repair your computer better, this is the blog for you. Ducktoes Calgary Computer Repair is in Calgary, Alberta Canada. We also offer other Calgary Computer Services such as web design, seo, and onsite it support for businesses and residences and will occasionally post on those subjects as well.

For a start you might try this post. Or read this tutorial about how to speed up your computer. And don’t forget to say hi or leave a comment.

 

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Trojan Horse Clicker – No My Friend Flicka.

I just cleaned up a computer, an Acer laptop, that had tons of spyware and among them was Trojan Horse Clicker. To get rid of it and the rest of the spyware I did the usual:

1.First I ran Combofix. (I did this in Safe Mode with Networking.)

To get into Safe Mode, I had to tap F8 as the computer booted. If you tap at just the right time, a list of options in black and white is displayed on your screen. If you get the usual Windows boot up, you’ve missed Safe Mode so you’ll have to restart and tap again.

Pick Safe Mode with Networking. Then you’ll see a message asking if you’re sure you want to go into Safe Mode or if you’d rather use System Restore. Click yes you do want to go into Safe Mode. In Safe Mode you can then download and run Combofix.

When you get to the page, you’ll have to scroll down. I usually pick the Bleeping Computer link.. you’ll have to scroll down. It looks like this.

This is a photo of the Bleeping Computer website where you download Combofix.

Download Combofix here.

If you can’t download or run Combofix then you have very serious virus problems so see this post.

After I ran Combofix, enough spyware had been removed so that I could do the following in regular Windows mode.

2. Downloaded and installed AVG.

3. Downloaded and installed Malwarebytes.

4. Ran Malwarebytes. Malwarebytes caught quite a few Trojans. Also when I ran Malwarebytes, AVG’s residential shield caught a few more things that Malwarebytes going through the files seemed to stir up.

4. Ran a full scan of AVG. The AVG is what caught our friend Trojan Horse Clicker.

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Save your Computer Disks

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At Ducktoes we try to get rid of spyware without reformatting your hard drive. But once in awhile a reformat is the only thing that will work–it’s not nearly as often as many techies will have you think–but occasionally it’s the only solution. A reformat is so much easier and cheaper if you have your installation and recovery disks. That is what they’re for. It’s much more difficult to go on-line and search for all the drivers, a process that can take hours, depending on the make and brand of your computer. So protect your investment and save your disks. Keep them in their original sleeves, since sometimes the product key is printed on the sleeve. You may end repurchasing the operating system software without the disks, or spending more than necessary on a reformat.

Also keep your disks for your printer, scanner, video card, or any new devices you buy for your computer. Keep them all in one place and remember where they are.

If you live in Calgary, use Ducktoes for all your computer repair and services. Ducktoes to the rescue!!

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