My clients with spyware or virus infected computers always ask me how they got the infections in the first place. By typing goggle insteasd of google I tell them. By that, I mean they accidentally mis-spell or make a keyboarding error such as typing goggle instead of google, and arrive at a rogue site chock [...]

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This week I found a new type of virus: Sysguard, Win32 Patched-Kg, and Malware Alerts difficult to remove. The usual ways of removal didn’t work since these spyware/viruses suppress ComboFix and Malwarebytes and keep them from running. I had to run Avast first. The boot scanner in Avast made the first dent in the viruses [...]

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The other day I fixed a computer infected with Privacy Center. The name made me laugh since the privacy offered by this rogue program is like walking naked downtown and handing out your credit card numbers, e-mail address, and cell phone number at the same time. Malwarebytes cleaned it up quite easily. All you have [...]

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This week I fixed a computer that booted through the Welcome screen and the login screen to a totally black screen with only the white cursor and nothing else. The poor cursor was in total darkness! I tried booting into Safe Mode and Last Good Configuration (that worked) and still the cursor stood alone. Heigh-ho [...]

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Is your wireless computer mouse behaving erratically? Or not at all? One simple fix is to change the battery. One client of mine had trouble with her mouse, and she wanted to buy a new computer. Really all she needed to do was change the battery. There’s a battery compartment like on a radio or [...]

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This week I fixed a machine that was rebooting after Windows started. A message said it was installing three updates and on the third of the three it reached 75% and then rebooted. Over and over and yes, over again. An update gone awry!!! This is how Ms. Ducktoes fixed it. The client had a [...]

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