At Ducktoes we try to get rid of spyware without reformatting your hard drive. But once in awhile a reformat is the only thing that will work–it’s not nearly as often as many techies will have you think–but occasionally it’s the only solution. A reformat is so much easier and cheaper if you have your [...]

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Ms. Ducktoes is in a flap and a flutter because right now there is a new type of spyware danger that is so new it is causing a bit of havoc and making all of us anti-spyware professionals work overtime. Thousands of computers are infected. Phoney e-mails that purport to be from friends or legitimate [...]

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There’s no way a tech can remove and clean up all the spyware on a badly infected machine in just a couple of hours. So, if you remove the spyware on-site, you end up having to charge a lot to remove a little. It’s better to take the machine “to the lab,” and run and [...]

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Yesterday I received an e-mail purportedly from Hallmark cards telling me a friend had sent me an e-card. I immediately knew it was fake but was surprised that it led not directly to a phish (phoney) website but to a trojan download. So don’t click the link; it’s not from a friend but a cyber-criminal. [...]

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Now Ms. Ducktoes wants you to be a get all your ducks in a row and make sure your anti-virus software is working, or if you’re too much of a newbie to understand or know what you’re doing yet, get a friend or co-worker to help you. And to train you. Or hire a techie [...]

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These days everyone has spyware and viruses on their computers. It’s become the “in” thing. In your computer, that is. So if you keep running your computer without anti-spyware, you’ll be like all your neighbors. You’ll be keeping up with the Joneses! They won’t know it, they’ll be watching their oh, so, slow computers trying [...]

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Whatever you do don’t open it! I’m sorry I haven’t been posting. Ms. Ducktoes has been busy removing tons of spyware from computers. On two of them, the clients opened an e-mail attachment that claimed to be from a friend. It was actually a worm working overtime and sending out e-mails from the friend’s infected [...]

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